Last updated: 24 September 2026
Thank you for shopping with Lansana Store. This policy explains how orders are processed and delivered to customers.
After an order is successfully placed, Lansana Store will process the order for dispatch. Processing time may vary depending on product availability, order volume, holidays, and other operational conditions.
Customers may receive order updates through the contact information provided during checkout.
Orders will be shipped to the delivery address provided by the customer during checkout.
Customers are responsible for providing a complete and accurate delivery address and an active phone number.
If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful.
Delivery time depends on the destination, courier service, weather, local conditions, holidays, and other circumstances.
Estimated delivery times are not guaranteed and may vary for different locations.
Applicable delivery or shipping charges, if any, will be displayed during the ordering process before the order is completed.
Any free-shipping offer will be subject to the conditions displayed on the website at the time of purchase.
Orders may be delivered through third-party courier or delivery services selected by Lansana Store.
Once an order has been handed over to the courier, delivery timing may depend on the courier's network and operating conditions.
Where tracking information is available, customers may use the order tracking facility provided on the Lansana Store website.
A courier tracking number or tracking link may be provided after the order has been dispatched.
Delivery may be delayed because of weather conditions, transportation problems, courier operational issues, public holidays, incorrect addresses, remote delivery locations, or other circumstances outside our reasonable control.
If an order is delayed, customers may contact Lansana Store using the contact details provided below.
If a delivery attempt is unsuccessful because the customer is unavailable, the address is incorrect, or the courier cannot reach the customer, the courier may make another delivery attempt or return the package according to its procedures.
Customers should keep their phone available so that the courier can contact them when necessary.
If a package appears damaged or the customer receives an incorrect product, please contact Lansana Store as soon as reasonably possible after receiving the order.
Customers may be asked to provide photographs or other information to help us investigate the issue.
For questions regarding shipping or delivery, please contact us:
LANSANA STORE
Lilong Chajing Awang Leikai, Imphal West - 795130, Manipur, India
Phone: +91 8974602569
Email: Lminex@lansana.in
Support Email: lminex3@gmail.com
You can also refer to our Cancellation & Refund Policy for information about cancellations and refunds.