Privacy Policy

Lansana Store ("Lansana", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website and services.

1. Information We Collect

When you use our website, place an order, create an account, contact us, or submit feedback, we may collect information such as:

• Name
• Mobile phone number
• Email address
• Delivery and billing address
• Order and product information
• Payment-related transaction information
• Customer enquiries and feedback

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Provide customer support
• Manage your customer account
• Provide order status and delivery updates
• Process payments through our payment service providers
• Respond to enquiries, feedback, and requests
• Improve our products, website, and services
• Prevent fraud, misuse, and unauthorized activity

3. Payments

Payments made through our website may be processed by third-party payment service providers. Lansana Store does not intend to store your complete debit card, credit card, UPI, or banking credentials on its own servers. Payment information is handled by the applicable payment service provider according to its own terms and privacy policy.

4. Cookies and Local Storage

Our website may use cookies, browser storage, or similar technologies to remember shopping-cart information, customer login sessions, and website preferences.

5. Sharing of Information

We may share necessary information with service providers involved in operating our business, including payment providers, delivery and courier services, hosting providers, and technical service providers.

We do not sell your personal information to third parties for their own marketing purposes.

6. Order and Delivery Information

To fulfil an order, we may provide necessary customer information such as name, phone number, and delivery address to the delivery or courier service responsible for delivering the order.

7. Data Security

We take reasonable measures to protect customer information against unauthorized access, alteration, disclosure, or misuse. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Customer Accounts

If you create a Lansana Store customer account, information associated with your account may be stored so that you can log in, view orders, manage saved addresses, and use other account features.

9. Your Choices

You may contact us if you want to ask about the personal information associated with your account or request correction of inaccurate information, subject to applicable legal and operational requirements.

10. Children's Privacy

Our website is intended for general customers and is not specifically directed toward children. We do not knowingly request unnecessary personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised "Last updated" date.

12. Contact Us

LANSANA STORE
Lilong Chajing Awang Leikai, Imphal West - 795130, Manipur, India
Phone: +91 8974602569
Email: Lminex@lansana.in
Support Email: lminex3@gmail.com